Help resources Vienna – Green Light Project

You don't have to be sure that something was "bad enough" to ask for help. Even if you feel unsure, have questions or just a bad feeling, you can get advice.

Frauenhelpline (nationwide, 24/7)

Focus Violence against women, around the clock

Support Free and anonymous phone counselling, also in several languages; first and crisis counselling and referral to suitable further support.

For whom Women, girls and anyone affected by violence

Phone 0800 222 555 (free of charge in Austria)

24-Hour Women's Emergency Line of the City of Vienna (Frauennotruf)

Focus Immediate help after violence and sexual assault

Support Phone counselling, psychosocial and legal support; also accompaniment to the police, court or hospital.

For whom Women and girls aged 14 and over

Phone 01 71 71 9

Opfer-Notruf (Victims' Helpline)

Focus Help for victims of crime

Support Free information, first orientation, legal guidance and referral to specialised services.

For whom People affected by crime and their relatives

Phone 0800 112 112 (weekdays)

Telefonseelsorge (Telephone Counselling)

Focus Crisis support

Support Free and confidential conversation in a crisis, around the clock.

For whom People in crisis

Phone 142

Verein Frauenberatung – Notruf bei sexueller Gewalt (Emergency Counselling after Sexual Violence)

Focus Sexual violence

Support Counselling centre after sexual violence; psychosocial counselling and support.

For whom Women, girls and young people

Phone 01 523 22 22

Gewaltschutzzentrum Wien (Violence Protection Centre Vienna)

Focus Violence, including sexualised violence

Support Contact point for people affected by violence; psychosocial support and legal information.

For whom People affected by violence

Phone 01 585 32 88

NOTRUF Verein Wiener Frauenhäuser (Vienna Women's Shelters Emergency Line)

Focus Protection and safe accommodation

Support Network of women's shelters and protected flats; helps with protection and safe accommodation.

For whom Women and their children who experience violence

Phone 05 77 22

AÖF – Autonomous Austrian Women's Shelters

Focus Women's shelters across Austria

Support Umbrella organisation with access to women's shelters in Vienna and across Austria.

For whom Women affected by violence

Phone 0800 222 555

Frauenzentrum der Stadt Wien (Women's Centre of the City of Vienna)

Focus Women in difficult life situations

Support The city's counselling centre for women; psychosocial and legal counselling.

For whom Women

Phone 01 408 70 66

Frauen* beraten Frauen*

Focus Personal and psychosocial questions

Support Counselling centre for personal and psychosocial questions, also in cases of violence.

For whom Women*

Phone 01 587 67 50

NINLIL – Empowerment and counselling for women with disabilities

Focus Women with disabilities

Support Barrier-free counselling and support, also on violence and abuse.

For whom Women with disabilities

Phone 01 714 39 39

Rat auf Draht

Focus Counselling for children and young people

Support Anonymous and free counselling.

For whom Children and young people

Phone 147

HelpCh@t

Focus Violence against women and girls (online)

Support Online chat counselling, e.g. in cases of violence; free and anonymous.

For whom Women and girls

Contact Chat Mon–Fri, 6–8 pm

Männernotruf / Männerinfo (Men's Helplines)

Focus Violence and crises affecting men

Support Support hotlines also for men and people of diverse genders in cases of violence and crises.

For whom Men and affected people of diverse genders

Phone 0800 246 247 0800 400 777

GewaltInfo.at

Focus Finding help organisations

Support Information portal and database of help organisations for victims of violence; also includes regional services.

For whom People affected by violence

Contact Online search on the website

Ombudsstelle der Erzdiözese Wien (Ombuds Office of the Archdiocese of Vienna)

Focus Abuse in a church context

Support Support for victims of violence and sexual abuse in the Catholic Church; confidential conversations and accompaniment.

For whom People affected by abuse and violence in the Church

Phone 01 319 66 45

Important: This overview does not replace individual counselling. Services, age limits and availability may change.

Help resources

Help and support after sexual assault in Vienna